Last updated: 25th February 2025.​

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At Hough Turf and Garden Supplies, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

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1. Information We Collect. 

We may collect the following types of personal information when you interact with our business:

• Contact Information: such as your name, email address, phone number, and delivery address when you place an order or make an enquiry.

• Payment Information: such as your credit card details or payment method for purchasing our products.

• Usage Data: details of how you use our website or services, including IP addresses, browser type, and browsing activities.

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2. How We Use Your Information. 

We use the information we collect for the following purposes:

• To process and fulfil your orders, including sending you order confirmations, invoices, and shipping details.

• To respond to your enquiries, customer service requests, or feedback.

• To improve our website and services, analyse trends, and personalise your experience.

• To send promotional communications about our products and services (only if you opt-in to receive such communications).

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3. Data Security. 

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or alteration. We use secure encryption protocols for payment processing and implement standard data security practices to safeguard your information.

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4. Sharing Your Information.

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• To third-party service providers who help us operate our business (e.g., payment processors, shipping companies) and need access to your information to perform their services.

• If required by law or in response to legal processes such as subpoenas or court orders.

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5. Your Rights and Choices. 

You have the right to:

• Access and update your personal information.

• Opt out of receiving marketing communications from us.

• Request the deletion of your personal information, subject to any legal obligations.

To exercise these rights, please contact us using the information below.

 

 

6. Changes to Our Privacy Policy. 

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website, and the updated policy will be effective as of the date it is posted.

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7. Contact Us. 

If you have any questions or concerns about this privacy policy or how your personal information is handled, please contact us at:

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Hough Turf and Garden Supplies. 

Cooper Hough 

cooper@houghturfgardensupplies.com

+61 478 849 479

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